Privacy Policy

1. Our Commitment to Privacy

DefaktoPay is built on the principle of financial privacy. We are committed to minimizing the collection of personal data and protecting the information we do process. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

2. Information We Collect

We collect minimal information necessary to provide our services:

  • Email address (for account creation and communication)
  • Cryptocurrency deposit addresses and transaction data
  • Card usage data as required by payment network regulations
  • Device information and IP addresses for security purposes

3. Information We Do Not Collect

In line with our no-KYC policy, we do not collect:

  • Government-issued identification documents
  • Selfies or biometric data
  • Physical address or proof of residence
  • Social security numbers or tax identification numbers
  • Source of funds documentation

4. How We Use Your Information

The information we collect is used to:

  • Process cryptocurrency deposits and card transactions
  • Maintain and improve our services
  • Communicate important service updates
  • Prevent fraud and unauthorized access
  • Comply with applicable legal requirements

5. Data Storage and Security

We employ industry-standard security measures to protect your data, including encryption at rest and in transit, regular security audits, and access controls. We retain data only for as long as necessary to provide our services and comply with legal obligations.

6. Third-Party Sharing

We do not sell your personal information. We may share limited data with:

  • Payment network providers (as required for card transactions)
  • Service providers who assist in operating our platform
  • Law enforcement (only when legally compelled)

7. Cookies and Tracking

We use essential cookies required for the functioning of our website. We do not use advertising trackers or share browsing data with third-party advertisers. Analytics data, if collected, is anonymized and used solely for improving our services.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Opt out of non-essential communications
  • Export your data in a portable format

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or through a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.